Refund policy

Return and Refund Policy

Because our stickers and labels are custom-made for each customer, we do not accept traditional returns or exchanges. Once an order has been printed, all sales are considered final.

However, if your order arrives damaged, unusable, incorrectly printed, or different from what you ordered, please contact us within 30 days of receiving it so we can make it right.

To report an issue, email us at orders@simplebizlabels.com and include:

Your order number or proof of purchase
Clear photos of the affected stickers or labels
A photo showing the full quantity affected
Photos of the packaging and shipping label, when applicable
A brief description of the issue

In most cases, you will not need to return the damaged or incorrect stickers. Please keep the order and packaging until we have reviewed your request.

Damaged or Incorrect Orders

Please inspect your order as soon as it arrives. Contact us promptly if your stickers or labels:

Arrive scratched, crushed, bent, wet, or otherwise unusable
Are the wrong size or quantity
Contain a printing, cutting, or production error
Are different from the artwork proof you approved
Are not the product you ordered

Once we review the photos and order details, we may provide a replacement, reprint, store credit, partial refund, or full refund depending on the situation and the portion of the order affected.

We generally correct eligible production or shipping issues with a free reprint. A refund may be issued when a reprint is not practical.

Custom Products and Approved Proofs

All stickers and labels are custom products and cannot be returned because of a change of mind, incorrect measurements provided by the customer, or a design detail that appeared on the approved artwork proof.

Customers are responsible for carefully reviewing the proof before approval, including:

Spelling and grammar
Names, phone numbers, websites, and other information
Sticker dimensions
Quantity
Design placement
Colors
Cut shape
Overall layout

We are not responsible for errors that were visible on an approved proof.

Colors may appear slightly different in print than they do on a phone, computer, or tablet screen. Minor variations in color, cutting, placement, and finished dimensions can occur during the printing process and are not considered defects unless they significantly affect the appearance or usability of the stickers.

Exchanges

Because each order is custom-made, we do not offer exchanges. If you would like a different size, design, material, or quantity after approving your proof, a new order will need to be placed.

If we made an error with your original order, we will work with you to provide an appropriate replacement or resolution.

Refunds

If your refund request is approved, the refund will be issued to your original payment method. Please allow up to 10 business days for the refund to appear after it has been processed.

Your bank or credit card company may require additional time to post the refund to your account.

If more than 15 business days have passed since we confirmed that your refund was processed, please contact us at orders@simplebizlabels.com.